Responsible Gambling at Legiano

Legiano Australia: Playing Safely Under An International Licence

Legiano operates under an international gambling licence, and part of holding that licence is giving every player in Australia real, working control over how they play. This page sets out the safer-gambling tools built into your Legiano account, how each one works, and where to turn if pokies ever stop feeling like entertainment. Everything here is written for players aged 18 and over. If gambling is affecting you or someone close to you, Gambling Help Online is free, confidential and available around the clock on 1800 858 858 or at gamblinghelponline.org.au.

What Safer-Gambling Tools Are For

Pokies and casino games are built for entertainment, not for making money, and the tools on this page exist to keep that boundary clear. A deposit cap, a loss ceiling or a timed break doesn't punish you for playing; it simply puts a fence around the session so the fence, not your willpower, does the work when things get busy or emotional.

Most players never need to touch these settings. But knowing they're there, and understanding exactly what each one does before you're mid-session, means you can act early rather than after a bad night. Setting a limit while you're calm and thinking clearly is far more effective than trying to set one after a losing streak.

These tools also protect the parts of your life gambling shouldn't touch: your pay cheque, your sleep, your relationships. A time-based reality check interrupts a long session with a plain reminder of how long you've been playing and what you've spent, giving you a natural pause point to decide whether to keep going or log off.

None of these tools are designed to be complicated. Every one below can be switched on from your account settings in a couple of minutes, and none require you to explain yourself or justify the choice to anyone. You set the number, the system enforces it.

Safer-Gambling Tools Available On Your Account

The table below lists the core controls available to Legiano players, what each does in practice, and how you turn it on. Use whichever combination fits how you play; most players start with a deposit limit and add others as needed.

Any limit you set takes effect immediately and can only be lowered instantly. Increasing or removing a limit involves a cooling-off period, which is deliberate: it stops an impulsive decision made mid-session from overriding one made with a clear head.

Setting A Deposit, Loss Or Time Limit

Putting a limit in place takes only a few steps. Do it once, before you deposit for the first time, and revisit it whenever your budget or routine changes.

1. Log into your Legiano account and open the account settings menu from your dashboard.
2. Select "Limits" and choose which type you want to set: deposit, loss, or session time.
3. Pick a period for the limit, daily, weekly or monthly, based on how you budget your spending.
4. Enter an amount in AUD that you can genuinely afford to lose without affecting bills, rent or savings.
5. Confirm the change. The new limit applies from your very next deposit or session.
6. Review the limit every few months, and lower it straight away if your circumstances change.

A practical approach is to set the limit slightly below what you'd normally spend in a good month, not slightly above it. That way the cap is doing real work rather than sitting unused in the background. If you find yourself repeatedly wanting to raise a limit soon after setting it, that's worth treating as a signal in itself, not just an inconvenience to work around.

Self-Exclusion And How It Works

Self-exclusion is the strongest tool available and it's meant for exactly that: a firm, temporary or extended stop rather than a gentle nudge. Once activated, your Legiano account is locked for the period you choose and you won't be able to log in, deposit or play until that period ends.

Choosing A Duration

You choose the length that suits your situation, whether that's a short cooling-off break or a longer exclusion. Longer periods are harder to reverse early, which is intentional: the tool is built to outlast a moment of temptation.

What Happens During Exclusion

While excluded, marketing emails and promotional contact stop, and the account stays locked even if you try to register again with the same details. Any funds already in your balance remain accessible to withdraw through normal payment processing.

Reversing Or Extending

Self-exclusion isn't designed to be undone on a whim. If you want to end it early, expect a waiting period and a genuine check-in before access is restored. If you'd rather extend it, that request is actioned straight away.

Self-exclusion sits alongside, not instead of, professional support. If you're using it because gambling has become hard to control, pairing it with a call to Gambling Help Online gives you a person to talk to, not just a locked account.

Recognising The Warning Signs Of Problem Gambling

Problem gambling rarely arrives as one dramatic moment; it usually builds through small changes in behaviour that are easy to explain away individually. Knowing the pattern helps you catch it early, in yourself or someone you care about.

• Chasing losses: increasing your stake or playing longer specifically to win back what you've lost, rather than because you're enjoying the session.
• Spending beyond what you'd planned, or borrowing money, dipping into savings, or delaying bills to keep playing.
• Lying to family, partners or friends about how much time or money is going into gambling.
• Feeling restless, irritable or anxious when you try to cut down or stop playing.
• Gambling to escape stress, boredom, loneliness or low mood rather than for entertainment.
• Neglecting work, study, sleep or relationships because sessions are running longer than intended.
• Needing to gamble with larger amounts over time to get the same sense of excitement.

One or two of these on their own aren't necessarily cause for alarm, but a pattern building across several of them is a clear signal to pull back, use a limit, or reach out for support before it escalates further.

Where To Get Help Locally In Australia

Support in Australia is free, confidential and doesn't require you to have "hit bottom" first. Reaching out early, while things still feel manageable, tends to make the biggest difference.

Gambling Help Online offers phone counselling, live chat and online forums, and everything shared with a counsellor stays confidential. You don't need to be in financial crisis to call; plenty of people reach out simply because gambling is taking up more headspace than they'd like.

If money worries have already built up alongside the gambling itself, a financial counsellor can help you work through options separately from any single gambling site or account. Talking to a GP is also a reasonable first step if gambling is affecting your sleep, mood or general health, since they can refer you to appropriate local support.

Family members and friends affected by someone else's gambling can also use Gambling Help Online; support isn't limited to the person placing the bets.

Frequently Asked Questions

How do I set a deposit limit on my Legiano account?

Open account settings, select "Limits", choose "Deposit limit", pick a daily, weekly or monthly period, and enter an amount in AUD. The limit applies from your next deposit onward, and lowering it later takes effect immediately.

Can I self-exclude from Legiano permanently?

Yes, you can choose a longer or extended self-exclusion period when setting it up in account settings. During exclusion your account stays locked, marketing contact stops, and reversing the choice early involves a waiting period and a check-in.

What is a reality check and how often does it appear?

A reality check is a pop-up screen showing your session length and net result so far. You set the interval yourself in account settings, and it appears at that fixed point during play until you dismiss or continue the session.

Is Gambling Help Online free and confidential?

Yes, Gambling Help Online is free, confidential and available 24/7 on 1800 858 858 or through gamblinghelponline.org.au. Counsellors, live chat and online forums are all accessible without needing a referral or financial crisis first.

Can I lower a limit faster than I can raise it?

Yes, decreasing a deposit, loss or session limit takes effect straight away. Increasing or removing a limit involves a cooling-off period, which is deliberate so an impulsive decision mid-session can't override a calmer earlier choice.

Who can use Legiano's safer-gambling tools?

Any registered Legiano account holder aged 18 or over can activate these tools from account settings at any time, whether or not gambling currently feels like a problem. Using them early, before a limit feels necessary, is a reasonable and common approach.